High Point: Looking for a Real Estate Professional

High Point works with dozens of realtors to provide their clients with unparalleled service. Our corporate values and vision lead us to communicate clearly and consistently. The Result... Clients that say our service was exceptional.

Your World

How does your loan officer communicate with you and your client?
How does that method work for you?
What things would you change?
What type of accountability do you expect in your loan officer?
Are your expectations met?
What is your client's perception of the buying experience with both yourself and your loan officer?

Lack of communication and no call backs from Loan Officer

Client left wondering if Loan Officer is dependable, ultimately resulting in lost referrals

Loan Officer fails to explain loan program, fees, and details completely

Improperly educated client experiences surprises and/or extension of closing

Loan Officer has no conduit to underwriter

No quick, effective answers for client resulting in loss of credibility

Loan Officer fails execution of timeline and events

Client is guessing about loan status causing Realtor to do extra work

Loan Officer does not outline team plan with Realtor

No VIP treatment and you feel like there are two agendas -- no professionalism

Mortgage Resources